#KHStudy for Coola’s Cleaning Supplies
Recent Website launch for Coola’s Cleaning Supplies
Retail Website | UX, Product Catalogue & Brand Photography
Coola’s Cleaning Supplies is a trusted supplier of cleaning products and equipment, known not only for their extensive product range, but for the personality and genuine customer service behind the business.
When they partnered with The KH Studio, the goal was to create a completely new website that modernised the customer experience while making it easier for users to browse products, enquire and access important information.
The project focused on balancing functionality with personality — ensuring the website felt practical and informative, while still reflecting the approachable and energetic nature of the Coola’s team.
A Website Designed for Accessibility and Ease
With a large range of stocked products and industry-specific information, the website needed to provide a clear and user-friendly experience.
We designed and developed a platform that allows customers to easily:
Browse a wide range of cleaning products and supplies
Submit enquiries and request quotes directly through the website
Explore dedicated sale items and promotions
Access relevant Safety Data Sheets (SDS) for products
The result is a website that supports both day-to-day customer enquiries and long-term business growth.
Creating a More Streamlined Product Experience
Rather than functioning as a standard e-commerce store, the website was strategically designed to encourage communication and tailored customer support.
The enquiry-based structure allows users to:
Quickly identify the products they need
Reach out directly to the Coola’s team
Receive personalised assistance and quoting
This approach reflects the way the business already operates — combining product knowledge with strong customer relationships.
Photography That Captures the Personality Behind the Brand
A key part of the project was ensuring the website reflected the people behind the business.
We captured a full suite of brand photography designed to showcase the team, the store environment and the approachable nature of Coola’s Cleaning Supplies.
This shoot quickly became one of the most enjoyable parts of the project, with the team’s humour and personality bringing a natural energy to the content creation process.
The result is imagery that feels authentic, engaging and full of character, helping the website feel more human and approachable.
Balancing Practicality with Personality
The challenge of this project was creating a website that delivers large amounts of practical information without feeling overly technical or overwhelming.
Through thoughtful structure, clean design and authentic imagery, we created a platform that feels:
Easy to navigate
Informative and functional
Approachable and full of personality
The website now better reflects the experience customers have when interacting with the business in person.
The Outcome
A refreshed digital presence that:
Simplifies product browsing and enquiries
Supports customer communication through quote functionality
Provides easy access to important product documentation
Captures the personality and culture of the business
Creates a more engaging and professional online experience
This project demonstrates how functionality and personality can work hand-in-hand, creating a website that not only supports operations, but genuinely reflects the people behind the brand.
KH Website
